Apr 16

Last month I described a bug in Apple Pages which caused Pages to place hidden color information in greyscale documents. This is fine if you are printing at home but if you take those documents to a commercial printer you will be charged at color copy rates instead of black and white. At our local Officeworks store this means paying 65 cents per page instead of 8 cents.

Today Apple support contacted me to say that they are very sorry but that this is not a bug. It is the way the software was designed. Apple Pages cannot print a greyscale document. It can only print in color. They suggested that I could put in a ‘feature request’ to request that Pages print in greyscale.

This is outrageous. Apple in its software clearly gives the impression that it is printing in greyscale. When users discover the extra costs they have been incurring this potentially opens Apple to litigation. The color selector tools in Pages are clearly misleading. Let me explain.

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Apr 12

A bug in Apple’s OS X printing software could see consumers unknowingly pay thousands of dollars extra in printing bills. The bug causes some black and white documents to be billed as colour documents by an attached printer. Businesses on a commercial printing plan will be potentially paying thousands of dollars extra in printing bills.

The bug causes some black and white documents to be billed as colour documents by an attached printer.

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Dec 14

The “Create Booklet” PDF action stopped working when Mojave was released. It seems to be to do with Apple requiring an increased level of application signing. What this means is that the old version of Create Booklet (that was free) that I wrote about here no longer works. You need to download the new version from the Apple App Store. (It costs $20). I’m not sure if it’s worth $20 just to be able to make a booklet. It may be worth it to you. In my opinion it should be a feature that the built in OSX print driver can do. But for now I cannot find any free options to do this.

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Nov 04

I have a Fuji – Xerox A3 printer that can staple and fold, but sometimes the paper curls up and so the printer doesn’t staple properly. I just discovered this fantastic tip from the Fuji Xerox website which has solved my problem so I thought I’d pass it on.

Paper should be fed with the grain direction parallel to the feed path. That is, a long grain A4 should be fed “long edge feed”. If you are not sure on the grain direction, simply tear a corner off one sheet, lick it and it will curl parallel to the grain direction.

 

I was feeding all my A4 pages long edge first, so that they came out sideways. This is the default way that my printer feeds. (It is an A3 printer and so it prints A4 pages sideways.) The printer prints faster this way because the page is shorter in the direction of travel.

But I did not realise that this is printing ‘against the grain’ and is what causes the paper to curl. I started printing lengthways and it’s a great improvement, especially when it’s a bit humid.

This only applies if you are printing with a laser printer because it heats up the page. This would not be an issue for an inkjet printer.  If you have an A4 printer this will probably not be an issue either because it can only print lengthways on a4  piece of paper.

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Sep 12

Many printer manufacturers have a built in counter on the drum cartridge in their laster printers. This is so that the drum cartridge will get replaced at a regular interval and remain in good condition. The drum can in many cases continue to function a long time after the counter has expired. It is possible to reset the counter in the drum cartridge to extend it’s life. Then you can wait until there are marks or faded patches on the printed pages before you replace the cartridge. In some cases I have been able to reset the drum cartridge 3 times, extending the life of my cartridge to 400,000 copies instead of the the recommended 100,000.

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Mar 01

 

It can be a bit of a pain trying to print from you iOS devices or an Android phone.  Apple have helped by introducing Airprint,  but not all printers support Airprint so in some ways this has made the problem worse.  Yet again Google have come to the rescue. Google allow you to set up any of your printers as a ‘Google cloud printer.’  Here’s how.

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May 14

Preview app

This might be a bit obscure, but if you ever need to do it then this will save you a lot of time! Today I had 33 separate pdf files that I wanted to print out.  I wanted them all printed out in alphabetical order. It took me 3 attempts.  Here is how to get them to open in Preview in alphabetical order first go so you can print them in bulk.

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Jan 05

xerox

I have a Docucentre C4350 Fuji Xerox printer which does not have postscript installed. The normal drivers from Fuji assume you have Postscript installed. Here’s how to get the non-postscript printer going. Continue reading ⟩

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