Since OS X Mojave my Apple mail stops getting new emails every few months. This seems to occur with each new OSX upgrade. (e.g. 10.14.3 to 10.14.4) The mail app loses the password for the Gmail accounts, a lightning symbol appears next to each account, and no new emails come in.
There’s a simple fix, but it’s not obvious.
You need to click on the lightning symbol and re-enter the password for each Google Gmail account. In my case I needed to get each family member to click on the lightning arrow and re-enter their email account password.
Gmail seems to be the main email provider and no wonder – it is free and it has the best spam filtering and protection. But the Gmail web interface is a bit clunky so it is nice to be able to use Gmail with the built in Apple mail program. Here’s how to set up Apple mail to work with Gmail.
In Australia there is a very clever scam going on at the moment. When your email stops working, you may get a call from someone claiming they are from ‘Apple Support.’ It may be a polite greeting like ‘Hello this is Mary from Apple Support and we’ve noticed you’ve had a problem with your Gmail on your Apple Computer. This is a problem we are working to fix. Are you at your computer now…’ etc. This happened to a relative of mine and it was soooo convincing that I could not initially convince them that it was not Apple! To verify it we asked for a case number from the person, then rang Apple support, to find there was no such case number.
This may be one of the ugliest icons that you’ve seen on your Macintosh computer but this is a powerful little app. It synchronises your Apple Contacts (from iCloud) with your Google contacts. This means that any contacts or groups you create in Gmail or on an Android device are available on your iPhone and OSX and iCloud, and vice versa.
If you get a message in Apple Mail saying that “the user name or password for ‘imap.gmail.com’ is incorrect” but you know that your email address and Password are the right ones, here are some things to try.
Google Inbox has become my preferred email app for my iPhone. I have been using it alongside Apple Mail for about a year but in the last couple of months I have completely ditched the Apple Mail app in favour of Google Inbox. It’s just lovely to use, where do I start?
Today I discovered a whole pile of messages in my “On my Mac: Outbox” and no matter what I tried I couldn’t get them to send. I use gmail as my mail server. The emails looked like they were sending – there was no error message – but they didn’t actually send. They were still in the outbox. When people started to complain about my slow email replies, I looked and discovered all the emails over the past three days were just sitting there in my outbox!