Since OS X Mojave my Apple mail stops getting new emails every few months. This seems to occur with each new OSX upgrade. (e.g. 10.14.3 to 10.14.4) The mail app loses the password for the Gmail accounts, a lightning symbol appears next to each account, and no new emails come in.
There’s a simple fix, but it’s not obvious.
You need to click on the lightning symbol and re-enter the password for each Google Gmail account. In my case I needed to get each family member to click on the lightning arrow and re-enter their email account password.
The hard drives in the new 2018 Mac mini are PCIe which means they are very fast, but also expensive. Unlike previous models, you cannot upgrade the internal hard drive. It is soldered in. But thanks to the USB-C interface on the new Mac Mini, an external SSD drive is now a good option. I chose to buy the smaller (and cheaper) 250GB Mac Mini and supplement it with a 500GB external SSD drive.
Last month I described a bug in Apple Pages which caused Pages to place hidden color information in greyscale documents. This is fine if you are printing at home but if you take those documents to a commercial printer you will be charged at color copy rates instead of black and white. At our local Officeworks store this means paying 65 cents per page instead of 8 cents.
Today Apple support contacted me to say that they are very sorry but that this is not a bug. It is the way the software was designed. Apple Pages cannot print a greyscale document. It can only print in color. They suggested that I could put in a ‘feature request’ to request that Pages print in greyscale.
This is outrageous. Apple in its software clearly gives the impression that it is printing in greyscale. When users discover the extra costs they have been incurring this potentially opens Apple to litigation. The color selector tools in Pages are clearly misleading. Let me explain.
A bug in Apple’s OS X printing software could see consumers unknowingly pay thousands of dollars extra in printing bills. The bug causes some black and white documents to be billed as colour documents by an attached printer. Businesses on a commercial printing plan will be potentially paying thousands of dollars extra in printing bills.
The bug causes some black and white documents to be billed as colour documents by an attached printer.
In OS X Apple have again changed the way that 2 pdf files merge in the free OSX Preview App. To Merge 2 pdf files in OS X Mojave you need to drag the thumbnails of one pdf file into the thumbnail view of the second pdf file. You can’t drag a pdf file directly from the desktop into the new thumbnail window or the files will not merge.
Apple have a number of free repair programs for faulty devices. Apple don’t communicate this directly to users of the affected devices so it’s good to occasionally go to their website and check your Apple devices. The repair programs do not run indefinitely.
The list includes the SSD drive and battery on some 13 inch macbook pros, the faulty butterfly keyboards on some new macbook pros, the iPhone 8 logic board, iPhone 7 coverage issues, battery replacement for iPhone 6s, the Beats Pill XL Speaker and more.
To see if your device is affected you can go to Apple’s repair program website and type in your serial number.