The upgrade to OS X Yosemite broke my Fuji Xerox Docu-centre C4300 laser printer. When I tried to print it gave me this error: “Filter Failed”. Here is how I eventually fixed it.
There are lot’s of fixes on the Apple forums for the ‘Filter Failed’ error. I tried them all but sadly none worked for me…
Reset printing system by deleting the printer and adding it again: problem still there!
Repair disk permissions: problem still there!
Make sure I have the latest Fuji Xerox drivers (version 1.5): Problem still there!
Wait a minute!!!
Fuji have 2 versions of the 1.5 version printer driver.
And the older version doesn’t work…
No – I’m not joking- this is real… Fuji released their Xerox driver VERSION 1.5, and then they released another version 1.5, and then another version 1.5
Yes – most companies upgrade the number so that we know they have done an update. For example to 1.6 would be a nice simple choice. Just a little bit above 1.5 so we know it is newer. Or of that’s too radical, what about 1.5.1. Even that would work. Anything except the same number! But for some unknown reason fuji like to stick with the same number for different versions.
I found this little note on the Fuji website:
“Released Print Driver for Mac OS X supporting OS X 10.10 Yosemite.
Please download the driver registered on October.17 then upgrade the driver if printing on OS X 10.10 Yosemite.”
So when you upgrade to Yosemite, you need to download the October 17 version of driver 1.5, that fixes it!
The download of the “October 17 Yosemite compatible version’ of version 1.5 is available here.
UPDATE JULY 2016:
This is like a game of hide and seek. They have changed again. The version 1.5 drivers have been upgraded again and they are now here: