Macintosh How To http://macintoshhowto.com ...the art of macintosh maintenance... Tue, 22 May 2018 22:07:10 +0000 en-US hourly 1 http://macintoshhowto.com/wp-content/uploads/2015/08/cropped-MacHowTo1-32x32.png Macintosh How To http://macintoshhowto.com 32 32 15061455 How to install Google File Stream and Google Teams http://macintoshhowto.com/google/how-to-install-google-file-stream.html http://macintoshhowto.com/google/how-to-install-google-file-stream.html#respond Sun, 29 Apr 2018 23:06:37 +0000 http://macintoshhowto.com/?p=5359 Many businesses have a G-Suite account, Google give them to non for profit organisations for free. A G-suite account includes 30GB of Google Drive space free to each user. It also has a clever permission system where certain folders can be shared with members of teams. So you can set up various teams, put people […]

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Many businesses have a G-Suite account, Google give them to non for profit organisations for free. A G-suite account includes 30GB of Google Drive space free to each user. It also has a clever permission system where certain folders can be shared with members of teams. So you can set up various teams, put people in those teams, and any files placed in a folder for that team will be automatically shared with the users of that team.

The application that you need to run on your computer to give you access to all this is called Google File Stream. It allows you to sync a G-Suite Google Drive with your Macintosh computer. It mounts your Google Drive as a hard drive onto your desktop, and then OSX treats it like any other hard drive. This is similar to dropbox in that it is an external cloud storage solution. Is it different to dropbox in that it appears on your computer as a separate hard disk (like a thumb drive would) rather than inside a folder. This means that items you place into your Google Drive are copied there rather than moved. It also means they are not backed up to your time machine backup. (With dropbox any items you place into dropbox are moved there (not copied) and your dropbox folder is backed up to time machine.)

To use Google File Stream you need to have access to a G-suite account.

Here’s how to install Google File Stream.

1, Download the installer ‘googlefilestream.dmg’ from here: https://www.google.com/drive/download/

2. Run the installer.

3. Go to your applications folder and run the ‘Google File Stream’ application. A little icon will appear in your menu bar, click on it like the picture below.

 

4. Sign in to your Google Account. Note – this is not a normal Gmail email account. You need to sign in to a G-suite account set up by your workplace, your own business or a not for profit organisation.

5. Your Google Drive will appear on your desktop like your normal hard drive.

6, Inside your ‘Google Drive’ will be your own Drive (‘My Drive”) which is for your own files, plus a “team drive” folder where you will find any files that shared by your organisation.  (Your organisation administrator will need to specifically share those files with you for you to see them in your team drives folder.)

The folders are automatically kept up to date and synced with your online Google Drive. If you setup Google File Sync on a second computer, the files will be synced between computers. Your ‘My Drive’ file swill be synced to your other computers. Fiiles in the ‘Team Drives’ folders will be shared with anyone in your organisation who has access to those team drives.

Here is a screenshot of my own ‘Team Drive’ folder. There is a folder ‘DPC’ and any files I put in there will be shared with anyone else in the ‘DPC’ team. There is a folder called ‘Kids Church’ and any file I put in there will be shared with members of the ‘Kids Church’ team and so on.

You cannot setup who is in what teams. That is done by your organisation system administrator. You will see the ‘team drives’ for any teams that you have been put in.

 

 

 

 

 

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Old versions of Filemaker Pro crash in High Sierra http://macintoshhowto.com/osx/older-versions-of-filemaker-pro-crashes-in-high-sierra.html http://macintoshhowto.com/osx/older-versions-of-filemaker-pro-crashes-in-high-sierra.html#comments Wed, 28 Mar 2018 00:10:20 +0000 http://macintoshhowto.com/?p=5353 Last October I posted here about what apps were incompatible with High Sierra. I need to add that Filemaker Pro 11 is completely unusable. It crashes whenever you do anything. If you rely on Filemaker Pro, and you want to upgrade to High Sierra, Fielmaker suggest you upgrade to Filemaker Pro 14. I cant’ vouch […]

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Last October I posted here about what apps were incompatible with High Sierra.

I need to add that Filemaker Pro 11 is completely unusable. It crashes whenever you do anything.

If you rely on Filemaker Pro, and you want to upgrade to High Sierra, Fielmaker suggest you upgrade to Filemaker Pro 14. I cant’ vouch for version 12 or 13, but 11 is very unstable.

It seems that there are some pretty significant under the hood changes in High Sierra. The list of incompatible Apps is higher than any previous release of OS-X, including Apple’s Final Cut Pro, Motion, Compressor,Logic Pro X and MainStage which all needed to be upgraded.

 

High Sierra update

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How to reset an iPod shuffle http://macintoshhowto.com/ipod/reset-ipod-shuffle.html http://macintoshhowto.com/ipod/reset-ipod-shuffle.html#respond Sun, 25 Feb 2018 21:10:50 +0000 http://macintoshhowto.com/?p=5335 This morning I went to go for my run and my iPod shuffle was completely dead. No power light. It would not play.  The computer wouldn’t recognise it. It wouldn’t even charge. My iPod is almost 10 years old so I figured it had reached the end of its life.  Then I discovered this little article […]

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This morning I went to go for my run and my iPod shuffle was completely dead. No power light. It would not play.  The computer wouldn’t recognise it. It wouldn’t even charge. My iPod is almost 10 years old so I figured it had reached the end of its life.  Then I discovered this little article on the Apple website on how to force-restart an iPod. I tried it and now my iPod is going again.

All you need to do to reset any iPod Shuffle is:

  1. Make sure it is not plugged in.
  2. Turn it off for 10 seconds.
  3. Turn it on again.

A good reminder that in the tech world the FIRST thing you should always try when something isn’t working is turn it off and turn it on again!

 

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Very clever ‘CryptoGPS’ facebook scam http://macintoshhowto.com/news/clever-cryptogps-scam.html http://macintoshhowto.com/news/clever-cryptogps-scam.html#comments Fri, 16 Feb 2018 21:07:37 +0000 http://macintoshhowto.com/?p=5321 I almost got hooked by a facebook scam today.  This is not strictly Macintosh but it’s computer related. My facebook feed came up with this ad:   I would not normally click on such an ad but the ‘Google’s new Project is Helping People’ got me interested so I clicked… I was taken to this […]

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I almost got hooked by a facebook scam today.  This is not strictly Macintosh but it’s computer related.

My facebook feed came up with this ad:

Ad for ‘cryptogps’ on facebook claims it is backed by ‘Google’.

 

I would not normally click on such an ad but the ‘Google’s new Project is Helping People’ got me interested so I clicked…

I was taken to this ‘CNN’ News site…

Page 2 – a fake CNN news site.

I think I subconsciously saw the CNN News logo, and the URL was not crazy enough to flag me that it was a fake one (onlineworkstoday.com).

The article was actually interesting. All about how little people are unable to trade on the Stock market because all the big players set limits to keep them out. Google wants to help that.

It’s even an ethical program…

 “Recently, Google CEO, Sundar Pichai has confirmed that Google…has invested in the financial tech, Crypto GPS Auto Trading System, which was designed with the intent of shifting global wealth away from the world’s richest 0.1% and towards the common everyday people of the planet.”

There’s even a tweet:

Needless to day the more you go on the more scummy it gets, it want’s your money up front, and it’s a well set up scene. I’m sure a lot of people will be taken in by it. So Im just posting this in case anyone comes across it.

Interesting that already the name of the scam has changed from CryptoGPS to BitCoinWelth. The tweet now reads like this:

This reminds me of the clever Apple Support Scam that I wrote about here.

 

 

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How to set up Gmail in Apple Mail http://macintoshhowto.com/email/set-gmail-apple-mail.html http://macintoshhowto.com/email/set-gmail-apple-mail.html#comments Fri, 09 Feb 2018 01:05:07 +0000 http://macintoshhowto.com/?p=5308 Gmail seems to be the main email provider and no wonder – it is free and it has the best spam filtering and protection. But the Gmail web interface is a bit clunky so it is nice to be able to use Gmail with the built in Apple mail program. Here’s how to set up […]

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Gmail seems to be the main email provider and no wonder – it is free and it has the best spam filtering and protection. But the Gmail web interface is a bit clunky so it is nice to be able to use Gmail with the built in Apple mail program. Here’s how to set up Apple mail to work with Gmail.

1.  Make sure you have a Gmail account.

You need to know your Gmail address (e.g. wayne@gmail.com) and password  because you will need to enter them into Apple mail.  If you don’t have a Gmail account here is how to sign up

– Go to gmail.com and click on “Sign Up”

– Fill in the details – you’ll need to pick a gmail email address and a password.  After this is done you will get a verification page that says something like this at the bottom:

Gmail signup complete

 

 

2. Enter your Gmail address into Apple mail.

– Open Apple mail, and go to the “Mail’ menubar at the top of the screen and  then select  ‘Preferences’  from the menu.

Select preferences from the mail menu

 

– Select the ‘Accounts’ tab. From here  you can manage your mail accounts.

Accounts tab

 

– Press the ‘+’ button – this means add a new account.

Add a new account

You will be asked which email provider – select Google.

-You will be prompted for your Google login details:.

 

 

– You will be taken back to the Apple Mail preferences screen. There are some settings you should change here.

1. Click on the mailbox behaviours tab.

Mailbox behaviours tab

 

If there are problems in Apple mail with Gmail this is where they seem to be caused –  multiple drafts appearing, deleted emails reappearing etc.  It can take a bit of trial and error getting these settings right but these settings below have been working for me for over a year so this should give you a great head start. In these drop-down menus you will find a long list of folders. Some of them are folders in your Gmail account and some of them are folders on your home computer. Here are the setting I suggest:

My recommended settings for mailbox behaviours when using Gmail in Apple mail. Junk is the Gmali junk folder. The only local folder is ‘Drafts’.

 

Notes on Mailbox Behaviours

Select the  local ‘On My Mac’ Drafts folder not the Gmail Drafts folder. This  means that any drafts I begin to type on my home computer will not be available from my iOS devices. The other option is that you select the Gmail  ‘Drafts’ folder. The problem with this is Apple mail makes a backup copy of your email  every few minutes as you are typing it. If you select the Google drafts folder, all these draft emails  made by Apple mail get stored in your gmail Drafts folder and you end up multiple versions of the same mail message.

You need to select the [Gmail] /Sent Mail folder because Gmail automatically keeps a copy of your sent messages and puts them in its ‘send mail folder.’  This tells Apple mail where to find those sent emails.  You only need this option checked if your email provider doesn’t keep a copy of your sent emails automatically.

You don’t need to select a trash mailbox at all  because  Google automatically keeps a copy of your trashed mail. The “Trash” option is for email providers who don’t keep a copy of all your deleted emails. If  you select a mailbox here Apple mail it will save all your deleted items to this  trash folder in case you want to undo the delete. This will result in multiple copies of all your trashed emails because Google already keeps a copy.

You want the Google “junk” option ticked not the local On My Mac one because Gmail automatically takes care of junk mail –  you don’t want the Apple mail program deleting it.

– That’s it.

– You can close the preferences window. (Click save if it prompts you to save the new settings).

– There should be some welcome messages from Gmail waiting for you in your Apple mail.

 

EXPLANATION OF GMAIL FOLDERS

On the left-hand side of your mail app there should be a little folder called [Gmail]  that looks like this:

Gmail folders

 

The All Mail  folder contains every mail you have sent or received and even the emails you have deleted.  This is where you go if you want to find an old email that you have deleted.

The drafts folder will be empty all the time because you are not storing your draft emails on the gmail server.

Sent mail will contain all the emails you have sent.

Trash will be empty. All your deleted emails are kept in the All Mail folder –  you don’t need another copy in the trash.

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How to merge a PDF document with High Sierra OS X 10.13 http://macintoshhowto.com/pdf/merge-pdf-document-high-sierra-os-x-10-13.html http://macintoshhowto.com/pdf/merge-pdf-document-high-sierra-os-x-10-13.html#respond Fri, 09 Feb 2018 00:15:36 +0000 http://macintoshhowto.com/?p=5291 As I mentioned in this post Apple regularly change the way to merge a PDF document. Yet again it’s changed with High Sierra – for the better.  Now when you drag a pdf onto the thumbnail window of an existing pdf the two documents will ALWAYS merge. This make it easier than ever to merge […]

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As I mentioned in this post Apple regularly change the way to merge a PDF document. Yet again it’s changed with High Sierra – for the better.  Now when you drag a pdf onto the thumbnail window of an existing pdf the two documents will ALWAYS merge. This make it easier than ever to merge 2 pdf documents. Here’s how to merge 2 documents in High Sierra.

Merging 2 pdf files in High Sierra

 

  1. Open the first pdf Document in Preview by double clicking on the pdf file.
  2. Select ‘view Thumbnails’ from the drop down menu in the Preview window so that you can see each page of your PDF document.

    Show Thumbnails to make it easier to merge a PDF file.

     

  3. Make sure the little arrow in the top left is facing down so that you can see all the pages in the PDF file

    Make sure the triangle arrow is pointing down.

     

  4. Now all you will need to do is go to your desktop, click onto the second pdf file and drag it onto the thumbnails. A little green plus sign will appear to show you that the file is being added to your pdf.

    In OSX 10.13 you can drop the new pdf anywhere, the green plus shows it will be merged.

  5. Now save the pdf file and the new pdf file will be a part of the original pdf.

    Now you can save the merged pdf.

This is so easy! But these instructions are only for high Sierra 10.13.   It is slightly harder in earlier versions of OS X, click here for how to merge 2 pdf files in older versions of OS X.

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How to quickly make a new file in a folder http://macintoshhowto.com/productivity/quickly-make-new-file-folder.html http://macintoshhowto.com/productivity/quickly-make-new-file-folder.html#respond Thu, 08 Feb 2018 04:07:13 +0000 http://macintoshhowto.com/?p=5272 Summary: This great little app (costs $2.99) allows you to right-click in any folder and make a new document. Windows users will be used to the ability to right click anywhere and make a new file. Unfortunately you cannot do this on a Mac.  For many years I have had a quicksilver shortcut which allows me […]

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Summary: This great little app (costs $2.99) allows you to right-click in any folder and make a new document.

Windows users will be used to the ability to right click anywhere and make a new file. Unfortunately you cannot do this on a Mac.  For many years I have had a quicksilver shortcut which allows me to do this, but ‘New File Menu’ is a new app that is a lot simpler and has more options. After you  install it whenever you right click your mouse it adds an extra option to the contextual menu that allows you to create a new file.  As you can see in the example above I have two choices available “text file” and “pages document” but you can choose how many documents you want available in the menu.

Click here  to go to the App Store and download the  New File Menu App.

 

 

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Fixing the ‘Scratch That’ and ‘Correct That’ bug in Dragon and High Sierra http://macintoshhowto.com/dragon/fixing-scratch-correct-bug-dragon-high-sierra.html http://macintoshhowto.com/dragon/fixing-scratch-correct-bug-dragon-high-sierra.html#comments Fri, 02 Feb 2018 03:26:14 +0000 http://macintoshhowto.com/?p=5266 SUMMARY: If your Dragon Version 6 broke when you upgraded to High Sierra you just need to ‘reset’ the Dragon preferences to fix the problem. Here are the instructions I received from Nuance on how to do this. Background   In this article I wrote about the problems I encountered with Dragon when I upgraded to […]

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SUMMARY: If your Dragon Version 6 broke when you upgraded to High Sierra you just need to ‘reset’ the Dragon preferences to fix the problem. Here are the instructions I received from Nuance on how to do this.

Background

 

In this article I wrote about the problems I encountered with Dragon when I upgraded to High Sierra. The ‘scratch that’ and ‘correct that’ commands were not working. This problem has also been reported here at Apple support and here at Mac Update but no solutions have been provided. I have been in contact with Nuance and it turns out that there is a simple solution to this bug. Nuance for some reason have not made it public and their  support forums are still closed so there is no way to find this information. If you contact Nuance directly through their customer support and raise the issue with them they will be able to talk you through this.

Solution

 

Here are the instructions I received from Nuance on how to do this:

1. Quit the Dragon program.
2. Click on Finder choose Go to Folder from the Go menu.
3. Enter the following text in the Go to Folder text box:
~/Library/Preferences/ and then click Go.
4. Arrange files and folders in alphabetical order.
5. Move all files that begin with “com.dragon.dictate” to the Trash.
6. Empty the trash.

Run First Aid on your Mac Internal hard drive.

1. Click on Finder.
2. Click on Go on the top menu bar.
3. Choose Utilities > click on Disk Utility.
4. Highlight internal hard drive and then click on First Aid on the top left corner.
5. Reboot your Mac computer and then try to do the task again.

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How to open Apple Pages documents on an Android Phone. http://macintoshhowto.com/sync/open-apple-pages-documents-android-phone.html http://macintoshhowto.com/sync/open-apple-pages-documents-android-phone.html#respond Tue, 16 Jan 2018 20:50:36 +0000 http://macintoshhowto.com/?p=5261 Summary: Here’s an app that will let you read an Apple Pages document on an Android phone. Background   One of the drawbacks of operating across ecosystems is the incompatibility of files. In my previous trial of a Google Pixel phone I wrote about was not being able to read Apple.pages files that were emailed to […]

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Summary: Here’s an app that will let you read an Apple Pages document on an Android phone.

Background

 

One of the drawbacks of operating across ecosystems is the incompatibility of files. In my previous trial of a Google Pixel phone I wrote about was not being able to read Apple.pages files that were emailed to me on my Pixel phone. Well thanks to an add-on package from Mobisystems you can now read a Pages document on an Android phone.

Mobisystems have an office suite called, well, ‘OfficeSuite’ and there is a ‘Personal’ version for $39 per year that allows you to import, among other things,  Numbers, Pages and Keynote files.There are no free options that I know of for doing this.

Be careful, there is also a paid version called ‘premium’ or  ‘pro’ but it has less features than the ‘Personal Cross Platform’ version. It’s the ‘Personal Cross Platform’ version that costs $39 per year and will allow you to read Pages files.

There is no mention of this ability to read Apple Pages files on Mobisystems main OfficeSuite website where it lists what files OfficeSuite can import. It just appeared quietly in the ‘What’s new’ of Version: 9.1.10148. released on December 21, 2017.

While it’s not perfect (some of the formatting can get lost) I have not yet come across a document that it could not import. I would not recommend it for editing Apple Pages files but it does allow you to read them, which is a major bonus for Apple users with Android phones.

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Is Bluehost a good company for webhosting? http://macintoshhowto.com/internet/bluehost-good-company-webhosting.html http://macintoshhowto.com/internet/bluehost-good-company-webhosting.html#comments Tue, 16 Jan 2018 20:12:49 +0000 http://macintoshhowto.com/?p=5259 I just wanted to let people know of a very interesting billing issue I had with Bluehost recently. I was overcharged for my hosting, but when I enquired into the billing problem they bullied me into stepping down my enquiry or else they would shut down my website! I was invoiced via email for $329.88 […]

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I just wanted to let people know of a very interesting billing issue I had with Bluehost recently. I was overcharged for my hosting, but when I enquired into the billing problem they bullied me into stepping down my enquiry or else they would shut down my website!

I was invoiced via email for $329.88 but Bluehost actually billed me for $353.76 through paypal. I did not realise this at the time. I trusted the invoice and didn’t log into paypal to check the actual amount deducted.  It was much later when I was doing my renewals for the next year that I noticed they had billed me for more than they had invoiced me in the previous year.

 

I asked for a refund but Bluehost refused to refund the amount.  I said I would take this matter up with PayPal.

“You cannot invoice me for one amount then bill me for more. I will take this matter up with paypal if you do not do a full refund of the difference.”    [Wayne]

This was the Bluehost Billing Department reply…

“You are more than welcome to do that if you would like to but please note, we do contest all chargebacks that are issued and the hosting account will be deactivated while the chargeback is being resolved…” [Bluehost]

Can you believe that? I am free to contest their charges, but if I do my entire site will be deactivated while they look into the matter. I have never come across a company before with such aggressive behaviour to it’s loyal customers.

In Australia we call this ‘bullying’. It is like a playground bully saying ‘Don’t tell the teacher or I will punch you’.

I can’t afford for macinothshowto.com to go offline for an extended period of time. I have 100,000 readers per month. So I swallowed the extra charge and let it go. In Australia I would have taken this issue up with the department of fair trading but I am unsure how to progress this issue in the USA.

I am passing this on you because in the past I have publicly endorsed Bluehost. They have been hosting me for about 10 years now. I am somewhat stuck with them, despite their billing ethics, because it is a very complicated process to change hosts. But even though I am still with Bluehost, I would recommend a different provider if you are looking for a web server.

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